
Frequently Asked Questions
How long will it take for my order to arrive?▼
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home decor?▼
We offer a 30-day return window for all unused items in original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you currently accept?▼
ALCOVA accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for larger furniture and design purchases.
How do you ensure the quality of your products?▼
Every piece at ALCOVA is hand-selected and undergoes a rigorous quality inspection. We partner exclusively with premium artisans to ensure durable, high-end materials for your home.
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